Job Title: Donor Services Officer
About Us
What began in 1989 as a small community film festival has evolved into a professional queer arts organization. Out On Screen is a registered charity with two core programs: the annual Vancouver Queer Film Festival and Out in Schools. Our vision: to celebrate and advance queer communities through cultural expressions.
Our team is passionate about making a difference in our communities and it is evident in our culture and values. We are a progressive employer offering comprehensive salary packages that include extended health benefits, wellness and professional development funds and a supportive and flexible work environment. Along with the unique opportunity to work for a queer organization!
About the Position
The Donor Services Officer (DSO) is our primary contact with growing family of donors and our lead staff overseeing eTapestry, our organization’s contacts and fundraising database. Reporting to the Executive Director, the DSO leads and implements annual giving campaigns (gifts up to $1,499) and provides support to Major Donor programs, cultivation and appreciation events.
Responsibilities:
§ Serve as the key contact for our growing family of more than 400 donors
§ Manage and oversee eTapestry, our organization’s contacts and fundraising database
§ Lead and implement annual giving (gifts up to $1,499) including, but not limited to: monthly giving, direct mail and electronic-based campaigns
§ Carry a small portfolio of existing Major Donors, and provide support to Major Donor programs
§ Provide logistical and donor service support at cultivation and appreciation events
§ Ensure donor stewardship and recognition is implemented, including timely tax receipting
§ Work collaboratively with staff team to facilitate fund raising, communications, data capture and reporting
§ Ensure campaign targets are met and/or exceeded while department expenses are managed within approved budgets
§ Keep current with all Canada Revenue Agency (CRA) regulations and requirements
Qualifications:
§ Proficiency with eTapestry or similar donor-based database a must
§ Exceptional donor or customer-service skills
§ Min two years fundraising experience or equivalent education and training
§ Excellent written and verbal communication skills
§ Proven organizational and multi-tasking skills
§ Demonstrated collaborator and team player
§ Tact, diplomacy, discretion essential
Employment terms:
This is a year round position based on 37.5 hours per week.
§ Start date January 7, 2013.
§ Comprehensive salary package commensurate with experience starting at $38,000 per annum and including extended health benefits, AFP annual membership and professional development funds.
Click here for complete job description.
Email cover letter and resume, in either PDF or Word format, to employment@outonscreen.com by 10AM Tuesday, December 4th, 2012. Please indicate “Donor Services Officer- YOUR NAME” in the subject line. Within your cover letter articulate your personal philosophy to customer service in queer communities.
Out On Screen strives for meaningful employment from all communities. First Nations, people of colour, transgender and persons with disabilities are encouraged to apply.
We thank all candidates for applying, however, only those selected for an interview will be contacted. Please look to our website for employment updates.