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Do you love orchestrating large teams of diverse people to host exceptional events?

Are you a systems thinker adept at using databases to organize high volumes data?

Are you a natural problem-solver and people-person who is quick on their feet?

Then you should apply to join us as the Volunteer Coordinator for the Vancouver Queer Film Festival.

About the Festival

The Vancouver Queer Film Festival (VQFF), produced by Out On Screen, is the citys 2nd largest film festival. What began in 1988 as a small community film festival has evolved into a year-round, multi-faceted queer arts organization. Our vision: to celebrate queer lives through film, education and dialogue.

Our team is passionate about making a difference in our communities and it is evident in our culture and values. We are a progressive employer offering competitive compensation packages and a supportive and flexible work environment. Along with the unique opportunity to work for a queer organization!

About the Position

The Volunteer Coordinator oversees volunteers for the Vancouver Queer Film Festival and Out in Schools. The Volunteer Coordinator reports to the Director of Programs and HR.

Pre- Festival Responsibilities:

Coordinate volunteers with Out On Screen and Out in Schools including:

  • Determine the volunteer workforce required for all aspects of the organisation; including the festival, fundraising, administration support, special events,etc.
  • Meet with all staff to solicit information on volunteer requirements
  • Recruit and re-invite volunteers to fill all roles and shifts
  • Pilot a new volunteer scheduling system to schedule volunteers for all aspects of VQFF including festival shifts, receptions, etc.
  • Ensure volunteer information is synched from scheduling software to database
  • Update or develop job descriptions for all volunteer positions
  • Develop a recruitment plan and maintain a database of recruitment resources
  • Work with staff to develop and implement a training to prepare returning and new front-of-house volunteers to contribute to an excellent festival experience for all festival-goers
  • Ensure volunteers are prepared to assist audience members in meeting accessibility needs including ASL, wheelchair accessibility, etc
  • Foster an organized and fun environment that enhances the festival experience for the volunteer team
  • Supervise, manage and provide support to all volunteers
  • Develop and implement a volunteer recognition strategy
  • Lead the Pride committee to coordinate booth at Vancouver Pride events

Festival responsibilities (in addition to ongoing responsibilities above):
  • Adjust the schedules daily to adjust for shifts in volunteer availability and aptitude
  • Act as a lead staff coordinating front-of-house teams
  • Ensure volunteers are meaningfully engaged in offering an excellent festival experience

General duties:

  • Complete and document tasks in project management timelines in an accurate and timely manner.
  • Ensure volunteers are hired and scheduled ahead of deadlines.
  • Attend and provide status reports at staff meetings
  • Post Festival, compile data for outgoing report including a summary of volunteer numbers, experience, and recommendation for improvement
  • Keep accurate and easily accessible records of all work in order to ensure organizational continuity

Necessary Qualifications:

  • Strong written and interpersonal communication skills
  • Exceptionally organized self-starter with an eye for detail
  • Strong data management skills, database experience a must
  • Ability to work independently in fast-paced, results-oriented work environments
  • Ability to engage diverse teams of people who may not work together again in providing friendly, calm and attentive user-focused customer service
  • Currently pursuing a university degree (Canada Summer Jobs requirement)
  • Sense of humour is a must

Employment terms:

  • Seasonal position with dates June 2 to September 26
  • Full-time based on 35 hours per week
  • Compensation of $13/hour

To apply: (Rolling application dates, apply early. Application closes May 1)

Submit a cover letter that includes:

- A description of your experience as it prepares you to promote the VQFF.

- A statement of interest that outlines your particular interest in working with the VQFF and as the Volunteer Coordinator.

- Please highlight any experience you have with using databases and coordinating larger teams of people host exceptional events.

- Email cover letter and resume, in PDF or Word format, to employment@outonscreen.com

- Please indicate in the subject line: Volunteer Coordinator - YOUR NAME.

Out On Screen strives to offer meaningful employment from all communities and recognizes the value a diverse team brings to our work. First Nations, people of colour, transgender people and persons with disabilities are encouraged to apply.

We thank all candidates for applying, however, only those selected for an interview will be contacted. Please look to our website for employment updates.